Adam Wexler of Brooklyn dealership Resolution AV (right) with Stereophile Technical Editor John Atkinson (Photo: Ken Micallef)
The hi-fi industry is evidently experiencing a shortage—not of parts or materials as during COVID and just after, but of qualified salespeople. As this column has pointed out, some hi-fi shops have closed, for various reasons, while some new ones have opened. Meanwhile, not just dealers but also manufacturers and distributors have reported difficulty finding qualified salespeople. Michael Manousselis, president of Americas for Dynaudio, stated as much in emailed responses to my questions. "I have heard more from dealers having a hard time finding experienced salespeople, that is for sure," he said. "We've seen some hire former customers, to groom them for sales."
What's going on? If people are passionate about this hobby, wouldn't they jump at the chance to get more involved in it professionally?
Yes and no...
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